{"id":6844,"date":"2024-06-11T17:09:08","date_gmt":"2024-06-11T15:09:08","guid":{"rendered":"https:\/\/everydaybetter.nl\/shipping-policy\/"},"modified":"2026-10-05T17:52:06","modified_gmt":"2026-10-05T15:52:06","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/everydaybetter.nl\/en\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h1>Shipping Policy Every Day Better<\/h1>\n<p><strong>Last updated: September 2026<\/strong><\/p>\n<p>At <strong>Every Day Better B.V.<\/strong>, we believe it is important that your order is shipped quickly, safely, and transparently. On this page, you can read everything about shipping costs, processing times, delivery times, track &#038; trace, and what to do in case of damage or a missing package. <\/p>\n<p>Are you ordering supplements such as <a href=\"https:\/\/everydaybetter.nl\/en\/supplements-for-healthy-aging\/nmn\/\">NMN<\/a>, <a href=\"https:\/\/everydaybetter.nl\/en\/supplements-for-healthy-aging\/tmg\/\">TMG<\/a>, <a href=\"https:\/\/everydaybetter.nl\/en\/supplements-for-healthy-aging\/glynac\/\">GlyNAC<\/a>, or ORS via our <a href=\"https:\/\/everydaybetter.nl\/en\/shop\/\">webshop<\/a>? We ensure that your order is carefully processed and shipped from the Netherlands. <\/p>\n<p>Do you have questions about shipping or delivery? Please contact us via <a href=\"https:\/\/everydaybetter.nl\/en\/contact\/\">our contact page<\/a> or at <a href=\"mailto:info@everydaybetter.nl\">info@everydaybetter.nl<\/a>. <\/p>\n<hr>\n<h2>Shipping costs<\/h2>\n<p>We use fixed, transparent shipping rates within Europe \u2014 no surprises afterwards.<\/p>\n<ul>\n<li><strong>Netherlands and Belgium:<\/strong> \u20ac4.90 shipping costs for orders under \u20ac50, free shipping from \u20ac50.<\/li>\n<li><strong>Other European countries:<\/strong> \u20ac6.90 shipping costs for orders under \u20ac50, free shipping from \u20ac50.<\/li>\n<\/ul>\n<p>Shipping costs are automatically calculated and shown during checkout.<\/p>\n<hr>\n<h2>Processing time<\/h2>\n<p>We process orders as quickly as possible. Orders placed and successfully paid for on business days before 3:00 PM are usually processed the same day. Orders received later are typically processed the next business day.  <\/p>\n<ul>\n<li><strong>Processing time:<\/strong> usually 0\u20131 business day.<\/li>\n<li><strong>Shipping location:<\/strong> orders are shipped from the Netherlands.<\/li>\n<li><strong>Business days:<\/strong> Monday to Friday, excluding public holidays.<\/li>\n<\/ul>\n<p>During busy periods, holidays, promotions, or carrier delays, processing or delivery may take longer than usual.<\/p>\n<hr>\n<h2>Delivery times<\/h2>\n<p>The expected delivery time depends on the delivery address and the carrier. Once your order has been shipped, you will receive an email with track &#038; trace information. <\/p>\n<table>\n<thead>\n<tr>\n<th>Destination<\/th>\n<th>Expected delivery time<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Netherlands<\/td>\n<td>usually 1\u20132 business days<\/td>\n<\/tr>\n<tr>\n<td>Belgium<\/td>\n<td>usually 1\u20133 business days<\/td>\n<\/tr>\n<tr>\n<td>Other European countries<\/td>\n<td>usually 3\u20137 business days<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>The stated delivery times are indications. No rights can be derived from delivery times, as delays may occur with carriers or local delivery services. <\/p>\n<hr>\n<h2>Track &#038; trace<\/h2>\n<p>Once your order has been shipped, you will receive an email with tracking information. This allows you to follow the status of your package. <\/p>\n<p>Did you not receive a track &#038; trace? Please first check your spam or junk mail folder. If you cannot find the shipping confirmation, please contact us at <a href=\"mailto:info@everydaybetter.nl\">info@everydaybetter.nl<\/a>.   <\/p>\n<hr>\n<h2>Supply partners<\/h2>\n<p>We work with reliable carriers such as PostNL, DHL, DPD, or other logistics partners. Which carrier is used depends on the delivery address, the shipping method, and carrier availability. <\/p>\n<p>The carrier is responsible for the actual delivery after the package has been handed over to them. Naturally, we are happy to help if something goes wrong with the delivery. <\/p>\n<hr>\n<h2>Check your shipping address<\/h2>\n<p>When placing your order, always double-check that your name, street name, house number, zip code, city, and country are filled in correctly.<\/p>\n<p>Every Day Better is not responsible for delays, returns, or failed deliveries resulting from an incorrect or incomplete shipping address provided by the customer.<\/p>\n<p>Did you accidentally enter the wrong address? Please contact us as soon as possible. If the order has not yet been shipped, we can try to adjust the address.  <\/p>\n<hr>\n<h2>Damage or missing package<\/h2>\n<p>Check your package immediately upon receipt. Is the packaging visibly damaged or is something missing from your order? Please contact us within 5 days at <a href=\"mailto:info@everydaybetter.nl\">info@everydaybetter.nl<\/a>.  <\/p>\n<p>Preferably include the following information:<\/p>\n<ul>\n<li>your order number;<\/li>\n<li>a brief description of the problem;<\/li>\n<li>photos of the damaged packaging and\/or content;<\/li>\n<li>the track &#038; trace code, if available.<\/li>\n<\/ul>\n<p>We will assess the situation and work with you to find a suitable solution.<\/p>\n<hr>\n<h2>Shipping within Europe<\/h2>\n<p>Every Day Better ships exclusively within Europe: the Netherlands, Belgium, and other EU countries. Because we do not ship outside of Europe, you will never pay import duties, customs fees, or a VAT surcharge upon delivery when ordering from Every Day Better \u2014 the price you see in the checkout is the price you pay. <\/p>\n<p>In exceptional cases, shipments within Europe may experience delays due to local holidays, transport congestion, or processing by local delivery services.<\/p>\n<hr>\n<h2>Not at home during delivery<\/h2>\n<p>If you are not at home at the time of delivery, the carrier may attempt redelivery, deliver to a pickup point, or return the package to the sender. This varies by carrier and country. <\/p>\n<p>Therefore, always follow the carrier&#8217;s track &#038; trace information and pick up your package from a pickup point on time if necessary.<\/p>\n<hr>\n<h2>Returns<\/h2>\n<p>Do you want to return a product? Please view our <a href=\"https:\/\/everydaybetter.nl\/en\/refund-and-return-policy\/\">return and refund policy<\/a>. There you can read when a product can be returned, how to register a return, and how refunds work.  <\/p>\n<p>In most cases, return costs are at your own expense, unless there is an error on our part, such as a wrong or defective product.<\/p>\n<hr>\n<h2>Frequently asked questions about our shipping policy<\/h2>\n<h3>When will my order be shipped?<\/h3>\n<p>Orders placed and paid for on business days before 3:00 PM are usually processed the same day. Orders placed after 3:00 PM are typically processed the next business day. <\/p>\n<h3>What are the shipping costs?<\/h3>\n<p>For the Netherlands and Belgium, you pay \u20ac4.90 for orders under \u20ac50, and shipping is free from \u20ac50. For other European countries, the cost is \u20ac6.90 for orders under \u20ac50, also free from \u20ac50. <\/p>\n<h3>How can I track my order?<\/h3>\n<p>After shipping, you will receive an email with track &#038; trace information. This allows you to follow the status of your package. <\/p>\n<h3>What should I do if my package is damaged?<\/h3>\n<p>Please contact us within 5 days at <a href=\"mailto:info@everydaybetter.nl\">info@everydaybetter.nl<\/a> and include your order number and clear photos.<\/p>\n<h3>Do you also ship to Belgium and other EU countries?<\/h3>\n<p>Yes, we ship to Belgium and all other EU countries. The expected delivery time and shipping costs are displayed during checkout. <\/p>\n<h3>Do you also ship outside of Europe?<\/h3>\n<p>No, we ship exclusively within Europe. As a result, at Every Day Better you never pay import duties, customs fees, or a VAT surcharge upon delivery. <\/p>\n<hr>\n<h2>Useful pages<\/h2>\n<p>More information about ordering, returns, and service can be found here:<\/p>\n<ul>\n<li><a href=\"https:\/\/everydaybetter.nl\/en\/shop\/\">View all supplements<\/a><\/li>\n<li><a href=\"https:\/\/everydaybetter.nl\/en\/refund-and-return-policy\/\">Returns and refunds<\/a><\/li>\n<li><a href=\"https:\/\/everydaybetter.nl\/en\/terms-of-service\/\">Terms of Service<\/a><\/li>\n<li><a href=\"https:\/\/everydaybetter.nl\/en\/privacy-policy\/\">Privacy Policy<\/a><\/li>\n<li><a href=\"https:\/\/everydaybetter.nl\/en\/contact\/\">Contact us<\/a><\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221;&#8230;<\/p>\n","protected":false},"author":1,"featured_media":9554,"parent":0,"menu_order":934,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6844","page","type-page","status-publish","has-post-thumbnail"],"acf":[],"_links":{"self":[{"href":"https:\/\/everydaybetter.nl\/en\/wp-json\/wp\/v2\/pages\/6844","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/everydaybetter.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/everydaybetter.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/everydaybetter.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/everydaybetter.nl\/en\/wp-json\/wp\/v2\/comments?post=6844"}],"version-history":[{"count":0,"href":"https:\/\/everydaybetter.nl\/en\/wp-json\/wp\/v2\/pages\/6844\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/everydaybetter.nl\/en\/wp-json\/wp\/v2\/media\/9554"}],"wp:attachment":[{"href":"https:\/\/everydaybetter.nl\/en\/wp-json\/wp\/v2\/media?parent=6844"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}