We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Continue reading the refund and return policy here.

To be eligible for return, your item must be in the same condition in which you received it, unopened and in its original packaging. You will also need the receipt or proof of purchase.

To initiate a return, please contact us at info@everydaybetter.nl. Please note that returns should be sent to the following address: Bankwerkerij 149, Amsterdam, North Holland, 1021 NT, Netherlands. Costs for returning a product or order are at your own expense.

If your return is accepted, we will send you instructions on how and where to send your package. Items returned to us without first submitting a return request will not be accepted. Please note that if your country of residence is not the Netherlands, shipping your goods may take longer than expected.

For any return questions, please feel free to contact us at info@everydaybetter.nl.

At EveryDayBetter.com, customer satisfaction is paramount. That’s why we have a clear and customer-friendly return policy that complies with European regulations. On this page you can read all about how returns and refunds work for customers from the Netherlands, Belgium and other EU countries.

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🔁 Right of withdrawal within the EU

As a consumer within the European Union, you have the legal right to cancel your order up to 30 days after receipt without giving a reason. This right of withdrawal applies to all purchases through our webshop, unless otherwise stated.

🇳🇱 Refund and return policy in the Netherlands

For customers in the Netherlands, the following applies:

• You can return your order within 30 days of receipt.

• Upon receipt of your return we will refund the full purchase price including shipping costs of the return shipment to your account.

• Refunds will be made within 5 business days of processing your return.

• Return costs are at your own expense in most cases, unless it is an incorrect or defective product.

🇧🇪 Refund and return policy in Belgium

Do you live in Belgium? Then almost the same conditions apply:

• Returns can be made up to 30 days after receipt.

• Return shipping is at your own expense unless we made a mistake in your order.

• Refunds will be made within 7 business days of receiving your return.

• Any customs fees or additional shipping costs from Belgium are not automatically refunded.

🌍 Refund and return policy from other EU countries

Even if you live outside the Netherlands or Belgium, EveryDayBetter.nl allows you to return easily:

• The European 30-day right of withdrawal applies.

• Return costs are at your own expense unless there is a faulty or defective product.

• Within 10 business days of receiving the return, the amount paid will be refunded.

🇺🇸 Refund and return policy in the United States (America)

For customers residing in the United States, the following conditions apply:

• Returns can be made up to 30 days after receipt of your order.

• Return shipping costs to the Netherlands are at your own expense, unless there is a faulty or defective product.

• Please note that international returns from the U.S. may take longer due to shipping time and customs formalities.

• Any customs fees, import duties or additional shipping costs resulting from the return shipment are not automatically refunded by us.

• Once we have received and approved your return, the purchase amount will be refunded within 10 business days via the original payment method.

📌 Important returns for US customers:
Please make sure you use a shipping method that offers tracking so your return is traceable. We are not responsible for return packages lost in transit without a shipping receipt or tracking number.

❗ Exceptions to returns.

Not all products are eligible for return. Exceptions include:

• Opened packages of supplements (when seals are broken).

• Products with a personalized label.

• Items that cannot be returned after opening for hygienic reasons.

📦 How do you return an order?

1. Please email info@everydaybetter.nl with your order number and reason for return.

2. You will receive return instructions and address from our customer service department.

3. Pack the product securely and include the return form or your order number.

4. Ship the package through a reliable carrier.

Upon receipt of your return, you will receive a confirmation email and your refund will be processed according to the specified time frames.

❓ Frequently asked questions about returns & refunds

How long will it take to get my money back?

Depending on your location, this is done within 5-10 business days of receiving your return.

Do I have to pay the shipping costs myself?

Yes, in most cases you pay the return cost yourself, unless the product was defective or delivered incorrectly.

Can I still return my supplement if I have opened the package?

No. Supplements whose seal has been broken cannot be returned for hygienic reasons.

💬 Questions?

Have questions about your return or want to request a refund? Please feel free to contact us at support@everydaybetter.nl. We’re happy to help!

Refunds

Once we have received and inspected your return, we will notify you so we can let you know if the refund is approved or not. If approved, you will be automatically refunded within 10 business days via the original payment method. Please note that it may take some time for your bank or credit card company to process and book the refund.

If more than 15 business days have passed since we approved your return, please contact us at info@everydaybetter.nl.