Privacy Policy

This Privacy Policy describes how Every Day Better (the “Site,” “we,” “us” or “our”) collects, uses and discloses your personal information when you visit, use or make a purchase from our services via https ://everydaybetter.co.uk/ (the “Site”) or otherwise communicate with us (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” means you as a user of the Services, whether you are a customer, website visitor or other person whose information we have collected pursuant to this Privacy Policy. Please read this Privacy Policy carefully.
By using and accessing any of the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy.
If you do not agree to this Privacy Policy, do not use or access any of the Services.

Changes to this privacy policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons.
We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How we collect and use your personal information

In order to provide the Services, we collect and have collected personal information about you from various sources over the past 12 months, as set forth below.
The information we collect and use varies depending on how you interact with us. In addition to the specific uses set forth below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce applicable terms of service, and to protect the Services, our rights, and the rights of our users or others.

What personal information we collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services.
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you.
The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

Information you provide to us directly through our Services may include the following: – Basic contact information, including your name, address, phone number, email address. – Order information, including your name, billing address, shipping address, payment confirmation, e-mail address, phone number. – Account information including your username, password and security questions. – Shopping information, including the items you view, place in your shopping cart or add to your wish list. – Customer support information, including the information you choose to include in communications with us, such as when you send a message through the Services. Some features of the Services may require you to directly provide us with certain information about yourself.
You may choose not to provide this information, but if you do, you may not be able to use or access these features.

Information we collect through cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data”).
To do this, we may use cookies, pixels and similar technologies (“Cookies”).
Usage Data may include information about how you visit and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information about your interaction with the Services.

Information we obtain from third parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as: – Companies that support our site and services, such as Shopify.
– Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders and provide you with the products or services you have requested, to fulfill our payment obligations.
enter into a contract with you. – When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries and cookies. Any information we obtain from third parties will be handled in accordance with this privacy policy.
We are not responsible or liable for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of third parties.
See the section below, Third Party Websites and Links, for more information.

How we use your personal information

– Providing products and services.
We use your personal information to provide you with the Services to fulfill our contract with you, including: to process your payments, fulfill your orders, to send you notifications regarding your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange shipping, facilitate any returns and exchanges, and so that you may post reviews.
– Marketing and advertising.
We use your personal information for marketing and promotional purposes, such as to send you marketing, advertising and promotional communications by email, text message or mail, and to show you advertisements for products or services.
This may include using your personal information to better tailor the Services and advertisements on our Site and other websites.
– Security and Fraud Prevention.
We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.
If you choose to use the Services and register an account, you are responsible for keeping your account information secure.
We strongly encourage you not to share your username, password or other access information with anyone else.
If you believe your account has been hacked, please contact us immediately.
– Communicating with you.
We use your personal information to provide you with customer support and to improve our Services.
This is in our legitimate interest to respond to you, provide you with effective services, and maintain our business relationship with you.

Cookies

Like many websites, we use cookies on our site.
For specific information about the cookies we use with respect to supporting our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to support and improve our Site and our Services (including to remember your actions and preferences), to perform analytics and better understand user interaction with the Services (in our legitimate interest to manage, improve and optimize the Services).
We may also allow third parties and service providers to use cookies on our site to better tailor the services, products and advertising on our site and other websites.
Most browsers automatically accept cookies by default, but you may choose to set your browser to delete or reject cookies through your browser settings.
Please note that deleting or blocking cookies may negatively impact your user experience and cause some Services, including certain features and general functionality, to not work correctly or to no longer be available.
In addition, blocking cookies may not completely prevent the way we share information with third parties, such as our advertising partners.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes covered by this Privacy Policy.
Such circumstances may include: – With vendors or other third parties who perform services on our behalf (for example, IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
– With business and marketing partners, including Shopify, to provide services to you and advertise on your behalf.
Our business and marketing partners will use your data in accordance with their own privacy notices. – When you instruct us, request or otherwise consent to the disclosure of certain information to third parties, such as to send you products or through your use of social media widgets or login integrations, with your consent. – With our subsidiaries or otherwise within our business group, in our legitimate interests to run a successful business. – In connection with a business transaction such as a merger or bankruptcy, to comply with all applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service and to protect or defend the Services , our rights and the rights of our users or others. We have disclosed the following categories of personal information and sensitive personal information (marked with *) about users in the past 12 months for the purposes set forth above in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information “: Category: – Identification information such as basic contact information and certain order and account information – Commercial information such as order information, store information and customer support information – Internet or other similar network activity, such as usage data Recipients categories: – Suppliers and third parties providing services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers) – Business and marketing partners – Associates We do not use or disclose sensitive personal information for the purpose of deriving characteristics about you. We have “sold” and “shared” (as those terms are defined in applicable law) personal information in the past 12 months for the purpose e of undertaking advertising and marketing activities, as follows. Category of personal information – Identification information such as basic contact information and certain order and account information – Commercial information such as data on products or services purchased and shopping information – Internet or other similar network activity, such as usage data Categories of recipients – Business and marketing partners

User-generated content

The Services allow you to post product reviews and other user-generated content.
If you choose to submit user-generated content in a public area of the Services, such content is public and accessible to all.
We have no control over who has access to the information you make available to others, and cannot guarantee that parties with access to such information will respect your privacy or keep it secure.
We are not responsible for the privacy or security of information you make publicly available, or for the accuracy, use or misuse of information you disclose or receive from third parties.

Third-party websites and links

Our site may contain links to websites or other online platforms operated by third parties.
If you follow links to sites not affiliated or operated by us, you should read their privacy and security policies and other terms and conditions.
We do not warrant and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information on those sites.
Information that you provide in public or semi-public locations, including information that you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without limitation as to its use by us or a third party.
The inclusion of such links does not by itself imply endorsement of the content on such platforms or of their owners or operators, except as noted on the Services.

Children’s data

The Services are not intended for use by children, and we do not knowingly collect personal information about children.
If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact information below to request that it be deleted. As of the effective date of this Privacy Policy, we have no actual knowledge that we are “sharing” or “selling” (as those terms are defined under applicable law) personal information of persons under 16 years of age.

Security and retention of your data

Please note that no security measure is perfect or impenetrable and we cannot guarantee “perfect security.
In addition, any information you send to us may not be secure in transit.
We encourage you not to use unsecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on several factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below with respect to your personal information.
However, these rights are not absolute, may apply only under certain circumstances, and in certain cases we may deny your request as permitted by law. – Right of access/knowledge.
You may have the right to request access to the personal information we hold about you, including details regarding the ways we use and share your information. – Right to delete.
You may have the right to request that we delete personal information we hold about you.
– Right to correct.
You may have the right to request that we correct inaccurate personal information we maintain about you.
– Right of portability.
Under certain circumstances and with certain exceptions, you may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party. – Right to opt out of selling, sharing or targeted advertising.
You may have the right to instruct us not to “sell” or “share” your personal information, or to opt out of having your personal information processed for purposes considered “targeted advertising,” as defined by applicable privacy laws.
Please note that if you visit our Site with the Global Privacy Control opt-out enabled, depending on where you are located, we will automatically treat this as a request to opt out of “selling” or “sharing” information for the device and browser you are using to visit the Site. – Right to limit and/or opt out of the use and disclosure of sensitive personal information.
You may have the right to request that we limit our use and/or disclosure of sensitive personal information to that which is necessary to perform the Services or provide the goods that can reasonably be expected by a business. – Restriction of Processing: You may have the right to ask us to stop or restrict the processing of personal data. – Withdrawal of consent: Where we rely on consent to process your personal data, you may have the right to withdraw this consent. – Appeal: you may have the right to appeal our decision if we refuse to process your request.
You can do this by responding directly to our denial.
– Managing communication preferences: we may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option displayed in our emails to you.
If you opt out, we may still send you non-promotional emails, such as emails about your account or orders you have placed. You may exercise any of these rights if indicated on our Site or by contacting us using the contact information below. We will not discriminate against you if you exercise any of these rights.
We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request.
In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights.
Before we accept any such request from an agent, we will require the agent to provide proof that you have authorized him to act on your behalf, and you may be required to verify your identity directly with us.
We will respond to your request in a timely manner, as required under applicable law. We use Shopify’s advertising services, such as Shopify Audiences, to personalize the ads you see on third-party websites.
To prevent Shopify vendors who use these advertising services from using your personal information for such services, please visit https://privacy.shopify.com/en.

Complaints

If you have any complaints about the way we process your personal data, please contact us using the contact details below.
If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or to file your complaint with your local data protection authority.

International users

Please note that we may transfer, store and process your personal data outside your country of residence, including the United States.
Your personal data is also processed by staff and third-party service providers and partners in these countries.
If we transfer your personal data outside Europe, we will rely on recognized transfer mechanisms such as the European Commission’s standard contractual clauses, or equivalent contracts issued by the relevant UK competent authority, where relevant, unless the data transfer is to a country
which has been determined to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this privacy policy, or if you wish to exercise any of the rights available to you, please email info@everydaybetter.nl or go to our contact page.